What three characteristics are included in the Arrive principle?

The Arrive principle is focused on creating a welcoming and engaging experience for customers, emphasizing the importance of making meaningful connections. The characteristics of being Proud, Present, and Attentive perfectly align with this principle.

Being Proud indicates a sense of ownership and commitment to providing excellent service, which fosters a positive atmosphere. Present refers to the ability to be fully engaged and aware in the moment, ensuring that customers feel valued and acknowledged. Attentive highlights the importance of actively listening and responding to customer needs, which enhances their overall experience.

These traits work together to create a strong foundation for interactive service, ensuring that customers feel appreciated and understood. The other choices, while they may embody good customer service traits, do not encapsulate the distinct qualities that define the Arrive principle in the context of Service with HEART.