When are drinks auto refilled before entrees arrive?

The correct approach to auto refilling drinks is when the glass is half full. This practice ensures that guests continuously have their beverages available without having to ask for a refill, enhancing their dining experience. By monitoring the glass level and proactively refilling when it is half full, the service becomes more attentive and responsive. This method also demonstrates a high level of customer care and attention to detail, which is a cornerstone of excellent service.

The emphasis on maintaining a favorable beverage experience helps prevent guests from feeling neglected or parched, ultimately contributing to their overall satisfaction during the meal.