When greeting a table, what should a Server with Heart always do?

The best practice for a Server with Heart when greeting a table is to make eye contact and smile. This gesture establishes a warm and inviting atmosphere, making guests feel welcomed and valued right from the moment they arrive. Eye contact demonstrates attentiveness and sincerity, while a smile conveys friendliness and approachability. Both elements are essential in creating a positive initial interaction, which sets the tone for the rest of the dining experience.

Making small talk can be beneficial but isn't the primary focus during the initial greeting, as it could divert attention from the essential welcoming gestures. Offering to take drink orders immediately may come across as rushed and does not prioritize the personal connection that is crucial for excellent service. Asking about dietary restrictions is an important aspect of service but is typically a follow-up to ensure the guests feel comfortable, rather than an initial greeting. Thus, the correct answer centers on fostering a welcoming environment through essential non-verbal communication.